guide has been designed to help you achieve the following learning outcomes: 1. Identify what it means to be assertive & self-confident 2. Assess personal mindset and identify ways to move towards a growth mindset. 3. Identify effective ways to actively listen to others 4. Identify core personal values that relate to you and describe how these can improve your self-confidence in the workplace. During the training, your facilitator will enable you to collate evidence of what you are learning and achieving. This will be sent to Learning Engine to be assessed. If all evidence is completed correctly, you will receive a micro credential digital badge.